Skip to content
VeaEnterprise Solutions
Sign In

Vea Desk

Service Requests & Support Management

Internal employee ticket intake, SLA response timers, and cross-department resolution tracking.

← Back to Hub
Active Backlog
2
P1 Urgent Inbound
1
SLA Met Target
98.6%
Avg Resolution Time
2.4 hrs
DESK-108P1 Critical

Sub-station feeder breaker tripping repeatedly at Dock 4

Requested by Chidi Nnamani • Category: facilities

SLA Remaining
0.5h remaining
in progress
DESK-107P3 Medium

Request VPN & Supabase production DB read-only replica access

Requested by Funke Adeyemi • Category: software access

SLA Remaining
19h remaining
open
DESK-106P2 High

Damaged USB-C hub on Apapa gate dispatch terminal

Requested by Gate Supervisor • Category: it hardware

resolved